SERVICE MODEL
Strategic Operations Support
Operational challenges and underperformance are just a few of the obstacles many businesses face.
Operational challenges and underperformance are just a few of the obstacles many businesses face. Even worse, it can be difficult to identify the root cause. The negative impacts, however, are easy to see— profit warnings, declining performance metrics, failure to achieve project milestones, loss of customer contracts, or management departures.
To assist suppliers in improving their service levels and key deliverables, Hercules Partners provides key resources and operational guidance. Together, we can develop and execute a supplier plan that meets sustained performance goals, and elevates operations to the Supplier Gold Performing rank.
Business Transformation
We guide organizations in their transformation by assisting leaders in structuring and deploying their strategy and in building their operational excellence and innovation system.
We help leaders see and define company transformation guidelines, build consistency between their various initiatives and work closely with operational teams, management, and support services to improve their processes and develop new work routines.
Our philosophy is based on the confidence that well-managed people, aligned towards the same objectives, guided by a few key clear principles, will make the difference, and can transform them into a company of the future, entirely customer and service focused.
STRATEGIC OPERATION SUPPORT
We achieve A SUSTAINED PERFORMANCE GOAL by deploying a two-prong strategy:
1.
the Hercules Partner toolbox, and on-site assistance.
First, we use data-gathering tools and analysis (including line of balance, WIP tracking, capacity analysis, OEE, control builds, and tool monitoring) to uncover and improve the underlying causes of poor performance.
2.
ON-SITE OPERATIONS
At the same time, we deploy an on-site operations leader, quality engineer, and project/manufacturing engineers to work with supplier teams. This hands-on approach to strategic operations support gives your teams the tools they need to drive performance and increase productivity levels.
we’ll work together to uncover the root cause of your organization’s operational challenges.
Together, we’ll implement executable strategies to take you from under- to over-performing.
